To help us better serve you and the rest of our customers we would appreciate you taking a few minutes to answer the following questions regarding your level of satisfaction with DTV Center's product and service.
1. Overall, how would you rate your experience(s) working with
DTV Center?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not very satisfied
Not at all satisfied
No opinion
2. What, if anything, have you liked about your experience(s) with DTV Center?
3. What, if anything, have you disliked your experience(s) with DTV Center?
4. Please tell us how satisfied or dissatisfied you are with each of the
following:
Statement
Extremely Satisfied
Very Satisfied
Somewhat Satisfied
Not very Satisfied
Not at all Satisfied
No Opinion
The quality of the parts that you purchased from DTV Center
DTV Center lead times and delivery
DTV Center customer service
5. How easy or difficult was purchasing parts from DTV Center?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not very satisfied
Not at all satisfied
No opinion
6. How likely are you to make another purchase from DTV Center?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not very satisfied
Not at all satisfied
No opinion
7. How likely are you to refer any of your colleagues to DTV Center?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not very satisfied
Not at all satisfied
No opinion
8. What, if anything, do you think DTV Center should do to improve the quality
of service we provide?
9. OPTIONAL Please type in your
purchase order number to which your comments pertain.
10. OPTIONAL Please enter your contact
information.
